Smartsheet Review
Based on online research and 61 Smartsheet reviews, Smartsheet's overall score is 3.9 out of 5 stars. Smartsheet's review score is based on Smartsheet's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Smartsheet review table below incorporates summarizes 61 Smartsheet ratings on 8 features. You can also compare Smartsheet against popular alternatives like Monday, Trello and Aha!. Or you can view the top 50 brands in similar categories, such as software brands, productivity tools and project management software.
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Smartsheet Review: Smartsheet Pros & Cons
Smartsheet (smartsheet.com) is a very popular project management tool which competes against other workflow management software like Monday, Trello, Aha!, Airtable and Jira Align. Based on our in-depth Smartsheet review, when compared to its competitors, Smartsheet ranks as one of the top-performing brands in its category, with an overall ranking of #10 out of 401 total brands. Read the full Smartsheet.com review below for more details.
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- Business third party integrations: How would you rate each tool's ability to integrate with other work products? How would you rate each software's availability of third party integrations?
- Free trial: Does each tool have a free trial period? Can I try each software for free?
- Notification settings: How would you rate each tool's notification settings? How does each software's notification features compare to its competitors?
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Smartsheet's strengths are:
Knoji has 61 Smartsheet reviews and ratings as of June 5, 2026. Knoji editors and the Knoji shopper community have reviewed Smartsheet and compared it against 401 top project management brands, reviewing Smartsheet based on product and store features. Knoji reviews and ranks Smartsheet.com and other project management software based on how many features each offers and based on a 5-star rating scale. Based on these factors and 61 Smartsheet reviews, Smartsheet earns an overall score of 3.9 out of 5.0 points. Smartsheet offers 8 total features. Smartsheet's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.
Smartsheet Customer Reviews (2)
Finding the right software for project management can be a difficult task with so many available choices. Smartsheet is one of the most unique and most popular project management apps available right now.
Pros of Smartsheet:
Easy User Interface and Functionality -
Smartsheet has a clean and professional user interface that’s easy to use. It’s one of the reasons the software is so popular. Almost everyone who uses it comments on how clean and easy the interface is. Attaching files on Smartsheet is very easy too. It supports many third party integrations and different file types to make life easier. You can also write comments and create reminders.
Gantt Charts -
Having a hard time keeping track of projects or who is working on what? Gantt charts can show you the different tasks and who is working on them. This can make your job as a supervisor or team leader a lot simpler since you can get most of the information you need from these charts.
Smartphone Compatibility -
It’s fair to assume that we all want software that works well on our phones. Smartsheet knows this and does it well. You’ll be able to access all the spreadsheets and files from your phone. Mobile apps are available for iOS and Android devices.
Cons of Smartsheet:
Cost -
People don’t like to spend too much on project management apps and software. When it comes to pricing, Smartsheet is on the expensive spectrum. Individual plans cost $14 per month while business plans cost $25 per month.
No Communication Hub -
There’s no central tab or place in Smartsheet where you can keep track of the comments, edits, and additions. While Gantt charts are helpful at identifying who is working on each project, keeping track of changes to projects and tasks can be difficult.
Excel Formula Compatibility -
If you’re switching from Excel to Smartsheet or shifting work between them, you might face some problems. Smartsheet isn’t compatible with all Excel formulas.
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